This page explains how to request deletion of the personal data associated with your use of the The Bluffs mobile application. If you have created a booking or account through the app, you may request that we delete your personal information at any time.
To request deletion of your data, email us at paul@thebluffs.com with the subject line "Data Deletion Request." So we can locate and verify your records, please include:
For your protection, please send the request from the email address associated with your bookings where possible.
Upon your request, we will delete the personal information we hold about you, including:
Because appointments are managed through our scheduling provider, Prospyr (prospyrmed.com), we will also request deletion of your information from Prospyr on your behalf.
We may retain limited information where we are required to keep it to meet legal obligations, or for legitimate business purposes such as record keeping, tax and accounting, or resolving disputes. Any information we retain is kept only for as long as required and is then deleted. We do not store payment information; payments are handled directly by Prospyr's secure system.
After we receive your request, we will delete your personal information within 30 days, except for any information we are required to keep as described above. We will confirm by email once your request has been completed.
If you have any questions about deleting your data, please contact us at:
The Bluffs Med Spa & Massage
paul@thebluffs.com